If your Ni-kshay Poshan Yojana money has not come, the cause is usually a bank detail problem, a benefit that is waiting for approval, or a record that was never notified. Here is the official route to fix it, step by step.
हिंदी में सार
पोषण योजना का पैसा नहीं आया? सबसे पहले टीबी आरोग्य साथी ऐप में स्थिति देखें। फिर बैंक पासबुक लेकर अपनी टीबी यूनिट या स्वास्थ्य केंद्र जाएँ और बैंक विवरण व भुगतान की स्थिति जाँच करवाएँ। ज़रूरत हो तो 1800-11-6666 पर कॉल करें। पैसा दिलाने के नाम पर कोई पैसा या OTP माँगे तो मना करें।
Common reasons
| Reason | How to fix it |
|---|---|
| You were never notified on Ni-kshay | Ask your doctor or health facility to notify you. Private doctors must notify TB patients too. |
| Bank details not given or entered wrongly | Take your passbook to the health facility and ask them to check the account number and IFSC in your record. |
| Account inactive | The DBT manual asks for an active savings account (with transactions in the last 3 months). Use it once, or give another account. |
| Account already used by another patient | Each account can be linked to only one beneficiary. Give a different account. |
| Benefit waiting for approval | Ask the TB Unit to check the benefit status in Ni-kshay. |
| Transferred to a new place | Make sure your record has moved to your new health facility. |
The official route, in order
Check the app
Log in to TB Aarogya Sathi with your Ni-kshay ID and OTP. See payment status.
Check your bank
Look at your passbook or SMS alerts for a DBT credit. Ask the bank if the account is active.
Visit your health facility or TB Unit
Take your passbook, treatment card and Ni-kshay ID. Ask them to check bank details and benefit status in Ni-kshay.
Ask for the District TB Officer if it is stuck
If it stays unresolved, ask the TB Unit to escalate to the District TB Officer’s office.
Call Ni-kshay Sampark
The national helpline 1800-11-6666 can guide you.
Beware of fake calls and websites
- Health staff never ask you to pay money to “release” a Ni-kshay Poshan Yojana payment.
- Never share an OTP, ATM PIN or bank password with anyone, even if they say they are from the TB programme.
- Give bank details only in person at your TB programme health facility, never on a call, WhatsApp or an unknown website.
- If you were cheated, call the national cyber crime helpline 1930 or report at cybercrime.gov.in.
Never stop or change TB medicines on your own
Do not stop, skip or change your TB medicines without talking to your doctor or DOTS provider, even if you feel better. Stopping early can bring TB back and can make it drug-resistant.
Contact your health facility at once if you have:
- yellow eyes or yellow skin, or dark urine with pale stools
- any change in your eyesight, such as blurring or trouble seeing colours
- severe or repeated vomiting, or you cannot keep food down
- a skin rash, itching with swelling, or blisters
Ni-kshay Poshan Yojana estimatorSee the expected monthly support and total for your treatment length, with the checklist for getting paid.
Estimate my supportFrequently asked questions
My treatment is over. Can I still get unpaid instalments?
Ask your TB Unit to check your record. Benefits are generated for your treatment period, and staff can see what is pending.
Someone called saying they can release my payment for a fee. Is it real?
No. Hang up. Government staff never ask for a fee or an OTP to release NPY payments. Report fraud to 1930 or cybercrime.gov.in.
Is Aadhaar required to receive the money?
Aadhaar is helpful but not compulsory. The DBT manual says beneficiaries cannot be denied benefits for not having it.
Medical review note. Written from official TB programme guidelines; last checked 16 October 2026. This is general information, not medical advice. For diagnosis and treatment, see a doctor at your nearest government health facility.